Privacy Policy

Effective Date: April 16, 2026
Last Updated: August 6, 2026

At Culinary Frontiers, we are committed to protecting your privacy while providing you with an unforgettable gastronomic experience. This policy outlines how we handle your information.

1. Information We Collect

We collect information that helps us provide our tours and improve our website:
‍
Booking Information: When you book a tour, we collect your full name, email address, phone number, and any dietary restrictions, allergies, or accessibility requirements you share.
Payment Information: Financial transactions are processed securely via our booking partner, TicketingHub, and its payment processors. We do not store your credit card details on our own servers.
Technical & Usage Data: We collect information automatically when you browse our site, including IP address, browser type, device details, pages viewed, time spent on pages, and referral sources.
‍
2. Photography and Videography

We love capturing the magic of our tours! During a Culinary Frontiers experience:

- Our guides or professional photographers may take photos or videos of the group to be used for promotional purposes (social media, website, brochures).
- By participating in the tour, you grant us permission to use your likeness in these materials.
- We respect your privacy. If you do not wish to be photographed or filmed, simply notify your tour guide at the start of the tour, or email us at kuba@culinaryfrontiers.com prior to your arrival. We will ensure you are not included in any featured media.

3. How We Use Your Information

We use your data strictly for:
- Fulfilling your tour bookings, issuing ticket confirmations, and sending important updates (like meeting point changes or weather alerts).
- Managing customer relationship records and support inquiries.
- Sending newsletters, promotional updates, and culinary guides (where consent has been provided).
- Measuring advertising campaign performance and optimizing conversion tracking across search and social platforms.Improving our website experience based on traffic patterns.
- Complying with accounting, tax, and legal obligations.

4. Third-Party Service Providers

We share your information with trusted partners only as necessary to run our business:
‍
TicketingHub: Powers our booking engine and payment processing gateway.
‍Zoho CRM & Zoho Campaigns: Manages customer relationships, booking communications, and newsletter dispatches.
‍Make.com: Operates as a secure automation layer to connect booking data server-to-server with our analytics endpoints.
‍Google Analytics 4 & Google Ads: Measures website traffic, tracks conversion performance, and delivers relevant online search advertising.
‍Meta Pixel (Facebook/Instagram): Tracks user actions for conversion measurement and targeted advertising on Meta platforms.
‍
5. Cookies and Tracking Technologies

Our website utilizes first-party and third-party cookies, tracking pixels, and server-side tracking identifiers to deliver site functionality, track performance, and customize marketing.

‍Essential Cookies: Necessary for website navigation and basic operation.
‍Analytics Cookies: Used by Google Analytics to help us understand site usage.
‍Marketing & Advertising Cookies: Placed by Google Ads and Meta Pixel to display relevant online ads based on past visits and measure campaign performance.
‍Managing Consent: You can modify your cookie preferences, refuse non-essential cookies via our website's consent banner, or disable cookie handling within your internet browser settings at any time.

6. Data Security & Retention

We take reasonable steps to protect your personal information. We only keep your data for as long as necessary to provide our services or as required by law (for example, keeping booking records for tax purposes).

7. Your Rights

Depending on your location, you may have the right to access the personal data we hold about you, request corrections, or ask for the deletion of your data.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: Culinary Frontiers kuba@culinaryfrontiers.com, Jurija Gagarina 2/12, 00-754 Warsaw, Poland.